Cancellation & Refunds

Cancellation Options

Clear policies for peace of mind — whether you are a traveler cancelling a stay or an agency managing a subscription.

For Travelers

Cancelling a Stay

VacationRentalCompanies.com is a directory that connects you directly with professional property managers. Because you book directly with the agency, the specific cancellation and refund policies are set by that agency — not by our directory.

How to check a policy

• Visit the agency's profile on our site to find their official website.
• Review the specific terms on the property listing before completing your booking.
• Check your booking confirmation email for detailed cancellation instructions.

Why book directly?

Booking direct often results in more flexible cancellation terms compared to large “online travel agencies” (OTAs) that charge high service fees.

Find an agency arrow_forward

For Agency Owners

Cancelling a Subscription

If you are an agency owner with a paid subscription, you can cancel your plan at any time from your Owner Dashboard. Your premium features will remain active until the end of your current billing cycle.

What to expect

• Cancel anytime — there are no long-term contracts or cancellation fees.
• Premium features stay active through the end of your paid billing cycle.
• Your directory listing remains live on the free tier after cancelling.

Keep your spot

Ranking position is tied to when you first subscribed. If you re-subscribe later, your original first-mover position is not guaranteed.

Manage subscription arrow_forward